Federal Firearms Licensee — FFL #1-23-45678 · Licensed Dealer
Answers, Not Runaround

Frequently Asked Questions

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Orders & Shipping

6 questions
How long does shipping take?

Most in-stock items ship within 2–4 business days of cleared payment. Custom Cerakote finishes or engraving typically add 7–10 business days. You'll get tracking as soon as it leaves our facility.

Can firearms ship to my house?

No. Federal law requires firearms to ship to a licensed FFL dealer, where you'll complete your background check in person. Ammunition and most accessories ship straight to your door where state law allows.

What if an item is on backorder?

We'll notify you by email the moment it's back in stock, and you're never charged until it ships.

Do you ship ammunition to my state?

Ammunition shipping restrictions vary by state. Checkout will automatically flag any items that can't ship to your address before you complete an order.

Can I return a firearm?

Unfired, uninstalled firearms may be returned within 3 days of FFL pickup for store credit, minus transfer and shipping costs. Manufacturer defects are handled through the manufacturer's warranty — we'll help coordinate that.

Do you offer expedited shipping?

Yes — 2-day and overnight options are available at checkout for in-stock, non-custom items.

FFL Transfers & Compliance

5 questions
What is an FFL transfer?

Every firearm we sell must ship to a licensed dealer (an FFL) near you. You'll visit that dealer with valid ID to complete ATF Form 4473 and a NICS background check before taking the firearm home. See our full transfer walkthrough.

How do I find an FFL near me?

Search by ZIP code at checkout, or save your preferred dealer under Account → Addresses & FFL Info so it's ready every time.

What if I fail a background check?

This is handled entirely between you and your receiving FFL under federal process, not by us. If a transfer can't be completed, we'll work with you and your dealer on next steps.

Are there items you can't ship to my state?

Yes — certain magazine capacities, features, and NFA items are restricted or banned in some states. Our checkout flags these automatically before payment.

Is this page legal advice?

No. We're a licensed dealer describing our process in plain language, not attorneys. For legal questions about your specific situation, consult your local FFL or an attorney.

Custom Builds

4 questions
How long does a custom build take?

Most configured builds ship in 10–14 business days after you approve your quote, depending on Cerakote color and part availability.

Do I pay before or after the quote?

After. You'll get a firm, itemized quote within one business day of submitting a build — nothing is charged until you approve it.

Can I use my own parts?

In some cases, yes — note it in the build notes field and our builders will confirm compatibility and any labor-only pricing during your quote.

What Cerakote colors are available?

Our standard palette covers Factory Black, Burnt Bronze, Flat Dark Earth, Titanium Grey, OD Green, and two-tone combinations. Custom colors and patterns can be quoted on request.

Financing & Trade-Ins

4 questions
Do you offer financing?

We offer in-house layaway rather than third-party credit financing, which most standard lenders don't extend to firearm purchases. See our Financing & Layaway page for terms.

Can I trade in a firearm I already own?

Yes — submit details on our Sell / Trade a Firearm page and we'll send a valuation, usually within 2 business days.

What happens if I miss a layaway payment?

We'll always reach out before canceling a plan. Full terms are outlined on the Financing & Layaway page.

Do trade-ins have to go toward a purchase?

No — you can take a cash payout, or apply your trade value plus a bonus toward anything in our catalog or a custom build.

Account & Security

2 questions
Do I need an account to buy something?

An account isn't required to browse, but it is required to check out, so we can save your FFL info and let you track transfer status.

Is my payment and FFL info secure?

Yes — checkout runs over an encrypted connection, and we never store full payment card numbers on our own servers.